A significant outage has been reported by AT&T customers, leading to widespread disruption of phone service throughout the United States.
AT&T experienced a network outage on Thursday morning, which had a significant impact on its customers across the United States. As a result, customers were unable to make phone calls, send text messages, or access the internet.
Although there were a few reports of network outages from Verizon and T-Mobile customers, these instances appeared to be less widespread. Both T-Mobile and Verizon assured that their networks were unaffected by AT&T’s service disruption. However, it is possible that customers experiencing outages may have been unable to reach AT&T users.
According to data from the digital-service tracking site DownDetector, over 64,000 AT&T customers reported experiencing outages. It is important to note that this figure may not be fully representative as the site only tracks self-reported outages. While there was a slight reduction in outage reports during the 5 am ET hour, they began to increase again during the 7 am ET hour and continue to rise.
AT&T has acknowledged a widespread outage, but the reason for the system failure has not been provided. In a statement, AT&T stated, “Some of our customers are currently experiencing interruptions in wireless service this morning. We are working urgently to restore service for them. In the meantime, we encourage the use of Wi-Fi calling until service is restored.” The company has been responding to customer complaints online and requesting them to send direct messages to customer service.
Over the past few days, AT&T has encountered sporadic outages, including a temporary 911 outage in certain parts of the southeastern United States. While outages can occur occasionally, nationwide and prolonged outages are exceedingly rare.
Several local governments have reported that the AT&T outage is disrupting their services. The San Francisco Department of Emergency Management stated on Thursday morning that its 911 center is still operational, but many AT&T customers are unable to reach the emergency line due to the outage. They recommended that people use a landline or find someone with a competitor’s service to dial 911.
The Fire Department in Upper Arlington, Ohio, reported that the AT&T outage is affecting their fire alarms. St. Joseph County, Michigan, advised residents to use Wi-Fi to place 911 calls if they are unable to reach 911 on AT&T’s network. Cobb County, Georgia, stated that their 911 operations are not affected by the outage but recommended that customers explore alternative methods of reaching emergency services. Cabel County, West Virginia, mentioned that customers who are unable to reach 911 can resort to texting 911 as a last resort.
What is the meaning of ‘SOS only’ on an iPhone?
Users have reported that their iPhone is unable to detect a cellular signal. Instead of displaying their normal cellular connection, the screen only shows the message ‘SOS only’.
This message indicates that the iPhone is not connected to a network, and users can only make emergency calls using it.
Which areas are most affected?
Outages have been reported in several major cities across the United States, including New York, Los Angeles, Atlanta, Tampa, Dallas, and Philadelphia.
While other networks such as Verizon and T-Mobile have also experienced outages, AT&T users have reported the highest number of issues, according to Down detector.
What has AT&T said on the outages?
Many people across the U.S. are experiencing phone service issues with AT&T, but the company hasn’t provided any updates yet. They haven’t posted anything on their social media or website about the problem. Customers are waiting for AT&T to fix the issue and provide information.
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